Rakifi-zujati | Professional Business Finance Solutions

Information We Collect

At Rakifi-zujati, we collect information that helps us provide better financial services and business building resources. This includes personal details you provide when creating an account, such as your name, email address, phone number, and business information. We also gather technical data about how you use our platform - things like your IP address, browser type, and which pages you visit most often.

Types of Data We Collect

Personal identification information including name, email, phone number, and mailing address
Business-related information such as company name, industry type, and financial goals
Usage data including pages visited, time spent on platform, and feature interactions
Communication records from support tickets, webinar participation, and program enrollment
Payment information processed securely through encrypted third-party processors

We're transparent about what we collect because trust forms the foundation of every successful business relationship. When you participate in our learning programs or webinars, we may record attendance and engagement metrics to improve our educational content. However, we never sell your personal information to third parties or use it for purposes beyond what's outlined in this policy.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our platform. We use your contact details to send important updates about your account, notify you of new learning opportunities, and provide customer support when you need assistance. Your business information helps us customize recommendations and connect you with relevant resources.

We analyze usage patterns to identify which features provide the most value, allowing us to focus our development efforts on tools that actually help Canadian entrepreneurs succeed. This data-driven approach means we're constantly improving based on real user behavior, not assumptions.

Specific Uses Include

Delivering educational content through our learning programs and webinars
Providing personalized business building recommendations based on your industry and goals
Processing payments and managing your subscription or program enrollment
Sending newsletters and updates about new features or educational opportunities
Improving platform performance and user experience through analytics
Complying with legal requirements and protecting against fraudulent activities

Data Protection and Security

We implement multiple layers of security to protect your information from unauthorized access, alteration, or deletion. All data transmission occurs over encrypted connections using industry-standard SSL certificates. Our servers are hosted in secure facilities with 24/7 monitoring and regular security audits.

Employee access to your personal information is strictly limited to those who need it for their job responsibilities. We conduct regular training on privacy practices and require all team members to sign confidentiality agreements. Additionally, we maintain detailed logs of who accesses what information and when, creating an audit trail for accountability.

Our Security Measures

End-to-end encryption for all sensitive data transmission and storage
Regular security audits conducted by third-party cybersecurity professionals
Multi-factor authentication requirements for all administrative access
Automated backup systems with secure off-site storage locations
Incident response procedures with immediate notification protocols

Your Privacy Rights

Canadian privacy laws grant you specific rights regarding your personal information, and we're committed to honoring these rights promptly and completely. You can request access to all information we have about you, ask for corrections to inaccurate data, or request deletion of your account and associated information.

If you want to know what information we have about you, simply contact us using the information provided below. We'll provide a comprehensive report within 30 days. You can also opt out of marketing communications at any time while still receiving essential account-related messages.

Your Rights Include

Right to access all personal information we hold about you
Right to correct inaccurate or incomplete information
Right to request deletion of your account and associated data
Right to opt out of marketing communications
Right to data portability - receive your information in a standard format
Right to file complaints with privacy authorities if concerns aren't resolved

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal requirements. Active account information is maintained while your account remains open and for seven years afterward to meet Canadian business record-keeping requirements. Marketing communication data is deleted within two years of your last interaction with our platform.

When you request account deletion, we immediately stop using your information for any business purposes and begin the deletion process. Some information may be retained in backup systems for up to 90 additional days before complete removal. We also maintain anonymized usage statistics that cannot be linked back to individual users.

Important: Once your account is deleted, this action cannot be reversed. Make sure to download any important information before requesting deletion.

Third-Party Services and Sharing

We work with carefully selected third-party service providers to deliver our platform features, but we never sell or rent your personal information. These partners include payment processors, email service providers, and analytics tools - all of whom are contractually required to protect your information and use it only for specified purposes.

For example, we use secure payment processors to handle subscription payments, and these companies only receive the minimum information necessary to complete transactions. Similarly, our email service provider accesses contact information solely to deliver newsletters and account notifications you've requested.

When We Share Information

With service providers who help deliver our platform features under strict confidentiality agreements
When required by Canadian law or to respond to valid legal processes
To protect the rights, property, or safety of Rakifi-zujati, our users, or the public
In connection with business transfers, though the new owner must honor this privacy policy

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and provide personalized content. Essential cookies are necessary for basic platform functionality, while analytics cookies help us understand how users interact with our features. You can control cookie preferences through your browser settings.

We also use tracking pixels in emails to understand which content resonates with our audience and improve future communications. This information is aggregated and cannot identify individual users. If you prefer not to have your email activity tracked, most email clients allow you to disable image loading.

Updates to This Privacy Policy

We review and update this privacy policy annually or whenever significant changes occur in how we handle personal information. When updates are made, we'll post the revised policy on our website and notify active users via email. The effective date at the top of this document indicates when the current version was implemented.

We encourage you to review this policy periodically to stay informed about how we protect your information. Significant changes that affect your rights will be highlighted in our notification emails, so you don't have to read through the entire document to understand what's different.